Frequently Asked Questions (FAQ)
Q: How long does the consultation take?
A: Most consultations last about 15–20 minutes. It’s a focused time to hear your vision, ask questions, and see if we’re the right fit for your needs.
Q: Is there a fee for the consultation?
A: No, the consultation is entirely free. It’s our way of helping you plan your perfect session with confidence.
Q: Do I need to have everything planned before the consultation?
A: Not at all! Come as you are, whether you have a full vision or just a starting idea, we’ll help shape it together.
Q: Will the consultation be recorded?
A: Yes. For quality assurance and to better serve you, the consultation may be recorded. This allows us to revisit your requests and ensure accuracy.
Q: What happens after the consultation?
A: You’ll receive a follow-up email with a session summary, package options, and next steps for booking. If you're ready, you'll be able to reserve your date with a non-refundable retainer.
Q: Can I reschedule or cancel after booking?
A: Yes, but please note our rescheduling and cancellation policy applies. If you cancel without rescheduling, your retainer is non-refundable.
Q: Do you offer service trades or bartering?
A: Yes! We’re open to service trades on a case-by-case basis. If you offer something we need or can use, let us know during your consultation or inquiry.
Q: How far in advance should I book?
A: We recommend booking at least 2–4 weeks in advance to secure your preferred date, especially during busy seasons.
Q: Do you travel for shoots?
A: Yes! We love on-location work. Travel fees may apply, depending on the distance; please mention this during your inquiry.
Q: Can I get the RAW files?
A: We do not release RAW files for personal use. However, if you need them for commercial purposes, licensing may be available for an additional fee. Please request this during your consultation.
Q: How many photos will I receive?
A: It depends on your package, but you’ll always receive a curated gallery with high-resolution, professionally edited images.
Q: How long is your turnaround time?
A: Photography galleries typically take 7–14 business days. Video editing and design timelines may vary based on the project scope. Rush options are available!
Q: What if I’m camera shy or not photogenic?
A: Don’t worry! We specialize in helping you feel comfortable and confident. It’s our job to guide you through poses, angles, and lighting that highlight your best self.